Shipping policy

  • UK, Europe & Australia - Tracked Shipping ( estimated 3 - 12 Business Days ) 
  • USA & Canada - Tracked Shipping ( estimated 2 - 8 Business Days ) Stock Dependent. & ( estimated 7 - 15 Business Days ) if shipping from our overseas warehouse.
  • Asia - Tracked Shipping ( estimated 7 - 15 Business Days ) 
  • All Other Countries - Tracked Shipping ( Estimated 7 - 15 Business Days )
  • Shipping times listed above are based on averages that we have observed. Please note that each country has its own rules and regulations regarding the import of our parcels

If you need an Express shipping method and non are available at checkout please contact us at info@MarkRydenCanada.com

ORDER PROCESSING

We dispatch orders Monday to Friday.

Please allow 1-2 business days to process your order.

Orders will be shipped out within 12 - 48 hours after order confirmation email sent, these are our standard shipping times excluding weekends.

If you place an order on the weekend, we will begin fulfilling orders on the next business day.  

After an order is shipped, an automated shipping confirmation e-mail is sent out to you with tracking information.

In the event that our Canadian warehouse has out of stock items we will automatically fulfil orders without notice from one of our other fulfilment centres located outside Canada. Please allow 4-18 days for delivery. Please note we use the fastest and most economical shipping method.

All Canada and USA orders are shipped via Canada Post, USPS, UPS, FedEx, DHL Express or YunExpress

INTERNATIONAL ORDERS - TAXES AND DUTIES

We offer FREE Worldwide Shipping to most locations via DHL Express, FedEx, Aramex, YunExpress, TNT, APC, NL Post or EMS. If you need any further assistance please contact us at info@markrydencanada.com

International Shipping times vary from 4-25 days depending on your location. Please allow 48-72hrs for updated tracking information.

All applicable custom fees, taxes and duties are the sole responsibility of the customer/buyer. Mark Ryden Canada cannot be held responsible for customs procedures or if taxes of any kind are charged to you upon delivery of your purchase.

Customs policies vary from country to country. Please consult your country’s customs office for an accurate estimate. All international packages are subject to possible customs delays.  

Customs can delay, refuse to process, or impose duties to international shipments at their discretion. Shipments can also unfortunately be returned to us or lost in transit with no reasons indicated. 

If and when there are customs duties or taxes associated with the shipment and the customer does not clear or pay those fees and the item gets returned to Mark Ryden Canada, all applicable shipping charges for return shipping and original shipping costs will be deducted from the customers refund.

In the rare case when the customer does not clear the duties or taxes associated with their countries policies and the item gets disposed by customs officials the customer will also be responsible for all associated costs of the item and all associated shipping fees.

Please make sure you always follow the tracking number provided by Mark Ryden Canada which is sent to the email you provided to make the purchase.Â